Burger King is making up ground with its new edgy campaigns but they are still #2 and will have no chance of being #1 unless they focus more on value
Click here to see what I meanBurger King has been known for their edgy / controversial commercials like the Sponge Bog Square Pants Big butt commercials. These will never take the place of quality food, excellent operational execution, clean and sanitized facilities and value that McDonald's offers.
Value does not mean cheap but it does mean the consumer feels they've gotten value for money paid.
Lets say a marketing campaign somehow convinces an individual to head to BK for lunch. They get there, but the place is a little dirty and the employee behind the counter isn't paying any attention. So the consumer leaves because of lack of value. Was it worth it to run a campaign only the have the customer say I won't be back?